Frequently asked questions
The practical answers buyers usually need before starting a project. If something is not covered here, write to us and we will answer it directly.
General & ordering
Do you sell to individual consumers or only B2B?
We work on a business-to-business basis with brand owners, importers, distributors, retailers and sourcing teams. This site is an information and enquiry channel, not an online shop.
Is there a public price list or online ordering system?
No. Pricing depends on specification, quantity, packaging, compliance scope and destination market, so quotations are prepared per enquiry rather than published as a fixed list.
What is the minimum order quantity?
MOQs vary by category and by the level of customisation, especially where tooling or custom packaging is involved. We confirm the figure in the written proposal.
Can you handle an enquiry covering several categories?
Yes. Consolidating multiple categories into one brief is one of the reasons this platform exists. We can coordinate them under one contact and one documentation set.
How do we start?
Send your category, target market, estimated quantity, packaging needs and any compliance requirements through the contact form or directly to sales@listenbigu.com.
Product & development
Why are there no product photos or model numbers on this site?
Our work is project-based. Configurations, branding and compliance change with each market, so we share current specifications, tooling options and samples during the enquiry instead of publishing a fixed gallery that would quickly be out of date.
Can you develop a product from our own design or specification?
Yes. Share drawings, reference samples or a written specification and we will review feasibility, tooling needs and the sampling path with you.
Can we use our own brand, logo and packaging?
Private label branding, artwork, barcodes and retail packaging are handled as part of the project brief. Artwork versions are confirmed before production.
Can we request samples?
Samples are normally arranged during the development or approval stage. Sample type, cost and timing are agreed per project.
Can you sign an NDA before we share design files?
Confidentiality arrangements can be discussed at the start of a project. Please mention it in your enquiry so it is handled alongside the technical review.
Quality, compliance & logistics
Which certifications can you support?
Requirements depend on the product and the destination market. Safety, EMC, radio, environmental and battery-transport documentation (such as CE, FCC, UKCA, RoHS, REACH, UL / ETL or UN38.3 where applicable) is scoped and confirmed per project. See Quality & Compliance.
Can you arrange third-party testing?
Lab coordination and report review can be included in the project scope. Test standards, responsible parties and report ownership are agreed before an order is placed.
How are shipments and export documents handled?
Packing lists, carton markings, label artwork and the commercial documents needed for shipment are prepared as part of the order. Incoterms, consolidation and the shipping method are agreed in the quotation.
What should be in a good enquiry?
The category, destination market, estimated quantity, any target specification or reference, packaging direction, known compliance requirements and your timing. See the OEM & ODM page for a full checklist.
Have a category in mind?
Tell us what you are working on. We will come back with a practical development path and the next steps.